Respect Massage
Please be respectful of the massage. Massage Therapy is a health & healing modality. Therefore, no sensual or sexual advances are tolerated before, during, or after your massage service. If any such behavior the service will end & you will be charged the total service price. Hopefully, this will never happen; however, you cannot book a UrbanSpa again if it does. Thanks for your understanding.
Frequently Asked Questions
Please reach us at info@urbanspamobile.com if you cannot find an answer to your question.
Arriving late to schedule an appointment will lessen your time with your therapist. When the mob spa arrives outside your home or office, the client will be given 10 mins to make it to their appointment. Please remember that if you are late, it will eat into your remaining time for your service. Unfortunately, remember, sometimes will not be added back into your spa services.
We at UrbanSpa Mobile understand that unforeseen situations may arise. That's why we give our clients 24hrs to cancel appointments. A non-refundable fee of $75 will be charged for each missed meeting scheduled.
Inclement weather (Mother Nature) may be out of our control. If UrbanSpa Mobile has to cancel your appointment, we will apply a $25 gift card to your account.
If you are interested in scheduling wellness retreats & spa parties, please get in touch with us at
833-785-8722
Minimum of 3 people and a maximum of 6 people to book a spa party.
To book a spa party, a deposit of 1/2 of the total services will be required to reserve a spa party BeforeIn addition, a making a reservation. A 20% travel fee per person will be added to the total reservation cost.
24hrs will need to be given to cancel. After 24hrs, clients will be charged &100 of the upfront deposit fee.
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